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Allen E. Ivey is Distinguished University Professor (Emeritus), University of Massachusetts, Amherst and Professor of Counseling at the University of South Florida, Tampa (Courtesy Appointment) He is president of Microtraining Associates, an educational publishing firm. Allen is a Diplomate in Counseling Psychology and was honored as a "Multicultural Elder" at the National Multicultural Conference and Summit. Allen is author or co-author of more than 40 books and 200 articles and chapters, translated into eighteen languages. He is the originator of the Microskills approach, basic to this book.
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