Showing titles in Workplace Culture

In this, his first audiobook, Tony Hsieh - the widely admired CEO of Zappos, the online shoe retailer -explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors, and backers. Using anecdotes and stories from his own life experiences, and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success.

We live in a wonderfully diverse and increasingly connected world. With that rise in connection comes a steep rise in expectations... Expectations that we know how to talk about diversity, including with people who are different than ourselves... Expectations that we lean into uncomfortable conversations, with sufficient fluency that we don't cause offence... Expectations that we act, instead of simply walking by inequality. Although most of us are curious about diversity, and some would go as far as to call ourselves allies, very few of us are skilled in inclusion.

No organization is totally free from destructive friction; the forces that make it harder, more complicated and sometimes downright impossible to get things done. Drawing on years of research and featuring case studies on the likes of Uber, Netflix and Boeing, The Friction Project teaches listeners how to become 'friction fixers'. Stanford professors Sutton and Rao unpack how we should think and act like trustees of others' time. They provide friction forensics to help listeners identify where to avert and repair bad friction, and where to maintain and inject good friction.

From the Orwellian reach of an Amazon warehouse to the time trials of a council care worker and the grim reality behind the glossy Uber app, Hired is a clear-eyed analysis of a divided nation and a riveting dispatch from the very front line of low-wage Britain. We all define ourselves by our profession. But what if our job was demeaning, poorly paid, and tedious? Cracking open Britain's divisions, journalist James Bloodworth spends six months living and working across Britain, taking on the country's most gruelling jobs.

Life isn’t about “finding” fulfillment and success - it’s about creating it. Why then has creativity been given a back seat in our culture? No longer. Creativity is a force inside every person that, when unleashed, transforms our lives and delivers vitality to everything we do. Establishing a creative practice is therefore our most valuable and urgent task - as important to our well-being as exercise or nutrition. The good news? Renowned artist, author, and CreativeLive founder, Chase Jarvis, reminds us that creativity isn't a skill - it's a habit available to everyone.

Organizational Culture and Leadership is the classic reference for managers and students seeking a deeper understanding of the inter-relationship of organizational culture dynamics and leadership. Author Edgar Schein is the 'father' of organizational culture, world-renowned for his expertise and research in the field; in this book, he analyzes and illustrates through cases the abstract concept of culture and shows its importance to the management of organizational change.

The Good Enough Job reminds us that the biggest goal of all is to live a life we are happy with, and in which work is but one of the multitude of facets that make us who we are. An antidote to the toxic #hustle movement convincing us all we need to find fulfilment in the office, it denounces the dangers of burnout linked to those of us who cannot answer the question: beyond work, what's left?

This book is for anyone who wants to understand what being more inclusive at work means, especially as it relates to black leaders. Based on candid interviews with thirty successful black leaders, it peels away the multifaceted layers of black British leaders in organizations to offer a new way of thinking about the black British experience.

When Christine Armstrong became a mother, it never occurred to her that she would want to stop work or even work part-time. But the truth is, combining work and small kids is hard. From the broken breast pumps on business trips, to hiding chicken pox from the nursery, to the heartbreak when you come home and realise your baby smells of the childminder. When Christine Armstrong tried it, she found herself desolate with misery. Determined to make it work, she looked for answers by interviewing other working mums and found that she wasn't alone.

Our relationships can challenge us. They evolve over time. Sometimes they’re fleeting. And when managed properly they can unlock our best selves. In Coupledom, Idris & Sabrina Elba sit down with some of the world’s most interesting duos for honest, unguarded conversations about all the complexities of living a shared life. Along the way, they unlock wisdom for those navigating their own coupledoms, and for those still seeking their perfect match.

In a world where we are constantly connected, it's those with the best people skills who win the day. Those who build the right relationships. Those who truly understand and connect with their colleagues, their customers, their partners. Those who others like, respect and trust. The Art of People reveals the 11 people skills that will get you more of what you want at work, at home and in life.

Discover eight radical lessons from 100 of the world’s most inspiring organisations. Today’s workplaces are broken. Badly broken. The good news? There is a better way. And it's not just theory. It's already practiced in pioneering organisations around the globe. Drawing on Minnaar and De Morree’s visits to 100+ of the world’s most progressive organisations, this audiobook gives direct evidence that you can make work enjoyable and rewarding, while boosting performance and success.

Eileen Sharp and Vic Hightower were frustrated. After years of profitable, predictable growth, Swan Services was in a rut. Meetings were called and discussions held, but few decisions were made and even less got done. People were pointing fingers and assigning blame, but nothing happened to solve Swan’s mounting problems. It felt as though they were working harder than ever but with less impact. The company Eileen and Vic had founded and built for 10 years was a different place. It just wasn’t fun anymore.

Many corporations have slick, flashy mission statements that ultimately do little to motivate employees and less to impress customers, investors, and partners. But there is a way to share your excitement for the future of your company in a clear, compelling, and powerful way, and entrepreneur and business growth expert Cameron Herold can show you how.

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen provides simple but powerful techniques listeners can use to really get through to people.

Internationally revered cultural anthropologist and marketing expert Clotaire Rapaille reveals for the first time the techniques he has used to improve profitability and practices for dozens of Fortune 100 companies. His groundbreaking revelations shed light not just on business but on the way every human being acts and lives around the world.

Penguin presents the audiobook edition of Leaders by General Stanley McChrystal, Jeff Eggers and Jason Mangone, read by Paul Michael. Retired four-star general Stan McChrystal has studied leadership his whole adult life, from his first day at West Point to his most recent work with the corporate clients of the McChrystal Group. In this follow-up to his best sellers My Share of the Task and Team of Teams, McChrystal explores what leadership really means, debunking the many myths that have surrounded the concept. He focuses on 13 great leaders, showing that the lessons we commonly draw from their lives are seldom the correct ones.

In Coupledom, Idris & Sabrina Elba sit down with some of the world’s most interesting duos for honest, unguarded conversations about all the complexities of living a shared life. Along the way, they’ll unlock wisdom for those of us navigating our own coupledoms, and for those still seeking their perfect match.

Penguin presents the audiobook edition of The Asshole Survival Guide written and read by Robert I Sutton. Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30-40%. And social media has only given rise to further incivility - 40% of people have experienced harassment online.

What will your 100-year life look like? Does the thought of working for 60 or 70 years fill you with dread? Or can you see the potential for a more stimulating future as a result of having so much extra time? Many of us have been raised on the traditional notion of a three-stage approach to our working lives: education, followed by work and then retirement. But this well-established pathway is already beginning to collapse.