• The Ultimate Crossover: Franchise and Home Service Synergy - Dan Claps, Tommy Mello
    Jun 15 2024

    In a special crossover episode, Dan Claps of the "I Fired My Boss" and Home Services Playbook podcasts and Tommy Mello of the "Home Service Expert" podcast come together for a dynamic conversation about entrepreneurship, franchising, and personal growth. The episode takes place in Tommy's studio, where both hosts discuss their journeys and share insights from their experiences. Dan talks about his early start in business, selling everything from lemonade to bourbon, and how he transitioned into franchising. He emphasizes the importance of building a business that can operate independently of the owner, a lesson he learned the hard way with his first venture.

    Tommy, on the other hand, delves into the nuances of the home services industry, sharing his approach to lead generation and customer service. He stresses the value of having strong systems and processes in place, a concept he’s passionate about, drawing inspiration from Michael Gerber's "The E-Myth." The episode is a rich blend of personal anecdotes and professional advice, highlighting the challenges and rewards of running a business and the importance of giving back to the community. Listeners will find a treasure trove of actionable insights whether they are aspiring entrepreneurs or seasoned business owners.

    Welcome to the "Home Services Playbook," a groundbreaking podcast series hosted by Dan Claps, the CEO of Voda Cleaning and Restoration and a seasoned franchise consultant. In this inaugural episode, Dan sets the stage for a series of engaging conversations with influential guests in the home services industry. The podcast aims to be a comprehensive guide, unraveling the intricacies of what works and what doesn't in the dynamic world of home services. With a focus on franchise consultancy, Dan shares his wealth of experience to help entrepreneurs scale up their businesses and navigate the challenges of the industry successfully.

    As the series unfolds, listeners can anticipate insightful discussions on various aspects of the home services landscape, ranging from technology adoption and business growth strategies to effective communication and customer relationship management. Dan's unique position as a franchise consultant allows him to bring valuable perspectives and industry expertise to the forefront, providing seasoned professionals and aspiring entrepreneurs alike with practical insights and exposure to new business opportunities. Whether you're a veteran in the home services sector or a newcomer seeking guidance, "Home Services Playbook" promises to be a go-to resource for valuable lessons and strategies to thrive in this ever-evolving industry.

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    1 hr and 28 mins
  • Building and Scaling a Home Service Franchise: Lessons Learned - Dan Claps
    Jun 1 2024

    In this engaging episode of the "Home Services Playbook" podcast, host Dan Claps welcomes Wes Barefoot, a successful franchise consultant with FranChoice and owner of a ShelfGenie franchise. Wes shares his journey from the corporate grind to franchising, highlighting his experience with 101 Mobility and his pivotal role in reviving ShelfGenie's franchise growth. He dives into the challenges and rewards of running a home service franchise, offering insights into the importance of hands-on involvement and the eventual transition to a more strategic role.

    The conversation also explores the nuances of content creation and its impact on business credibility. Wes emphasizes the value of putting out consistent, genuine content to build trust with potential clients. Dan and Wes discuss the benefits and challenges of outsourcing services like call centers, stressing the importance of balancing technology and human touch to ensure high-quality customer interactions. This episode provides a wealth of knowledge for aspiring franchise owners and home service business operators, emphasizing the importance of adaptability, continuous learning, and strategic content creation.

    Welcome to the "Home Services Playbook," a groundbreaking podcast series hosted by Dan Claps, the CEO of Voda Cleaning and Restoration and a seasoned franchise consultant. In this inaugural episode, Dan sets the stage for a series of engaging conversations with influential guests in the home services industry. The podcast aims to be a comprehensive guide, unraveling the intricacies of what works and what doesn't in the dynamic world of home services. With a focus on franchise consultancy, Dan shares his wealth of experience to help entrepreneurs scale up their businesses and navigate the challenges of the industry successfully.

    As the series unfolds, listeners can anticipate insightful discussions on various aspects of the home services landscape, ranging from technology adoption and business growth strategies to effective communication and customer relationship management. Dan's unique position as a franchise consultant allows him to bring valuable perspectives and industry expertise to the forefront, providing seasoned professionals and aspiring entrepreneurs alike with practical insights and exposure to new business opportunities. Whether you're a veteran in the home services sector or a newcomer seeking guidance, "Home Services Playbook" promises to be a go-to resource for valuable lessons and strategies to thrive in this ever-evolving industry.

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    59 mins
  • The Entrepreneurial Journey: From Cookware to Fitness Franchises - Dan Claps
    Mar 9 2024

    In this episode of the "Home Services Playbook" podcast, host Dan Claps welcomes Scott Satell, a highly successful franchise consultant and advisor with a rich background in business ownership and franchising. Satell shares his journey from a door-to-door cookware salesman to a law career, and eventually, into franchising, where he has made significant strides. The conversation delves into Satel's approach to building better lives through business ownership, his experiences as a franchisee, and the insights he has gained from operating in the boutique fitness space. Satell's story highlights the importance of customer service, the impact of employee relationships on business success, and the critical role of sales in expanding a franchise.

    Further, the podcast explores the nuances of franchise selection, the appeal of home services businesses, and the strategies for scaling and managing operations effectively. Satel provides valuable advice on the importance of sales skills, the potential of home services franchises, and the intricacies of managing fear and anxiety during the franchise buying process. His collaborative approach with clients, from initial consultations to final decisions, showcases his commitment to matching entrepreneurs with the right franchise opportunities. This episode offers a comprehensive look at franchising as a path to business ownership, emphasizing the crucial elements of success in the home services industry.

    Welcome to the "Home Services Playbook," a groundbreaking podcast series hosted by Dan Claps, the CEO of Voda Cleaning and Restoration and a seasoned franchise consultant. In this inaugural episode, Dan sets the stage for a series of engaging conversations with influential guests in the home services industry. The podcast aims to be a comprehensive guide, unraveling the intricacies of what works and what doesn't in the dynamic world of home services. With a focus on franchise consultancy, Dan shares his wealth of experience to help entrepreneurs scale up their businesses and navigate the challenges of the industry successfully.

    As the series unfolds, listeners can anticipate insightful discussions on various aspects of the home services landscape, ranging from technology adoption and business growth strategies to effective communication and customer relationship management. Dan's unique position as a franchise consultant allows him to bring valuable perspectives and industry expertise to the forefront, providing seasoned professionals and aspiring entrepreneurs alike with practical insights and exposure to new business opportunities. Whether you're a veteran in the home services sector or a newcomer seeking guidance, "Home Services Playbook" promises to be a go-to resource for valuable lessons and strategies to thrive in this ever-evolving industry.

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    31 mins
  • Building a Future-Ready Home Services Company: A Blueprint - Dan Claps
    Jan 20 2024

    In this episode of the "Home Services Playbook" podcast, host Dan Claps provides listeners with insights into the podcast's direction and discusses the importance of building a compensation structure for a general manager. With no guest in this quick episode, Dan emphasizes his expertise in building competition plans and running businesses that can operate independently. Drawing on lessons from his own experience, he highlights the significance of creating a business that runs without the owner, referencing the book "Built to Sell." Dan underscores the need for delegation, not only of tasks but also of decision-making, stressing the importance of hiring critical thinkers and individuals with grit.

    The focus then shifts to the critical role of a general manager in a home services business. Dan advises entrepreneurs to bring in a general manager with technical skills superior to their own, emphasizing the necessity of surrounding oneself with people who excel in various areas. He shares his approach of hiring individuals better than him in specific domains like operations, marketing, sales, and finance. The episode delves into the concept of "Extreme Ownership" by Jaco Willenick, where leaders are encouraged to intimately manage a small team and build teams that manage others. Dan concludes by stressing the importance of a general manager having skin in the game, making sacrifices to demonstrate long-term commitment and ownership in the success of the business. Overall, the episode provides actionable insights for entrepreneurs in the home services industry.

    Welcome to the "Home Services Playbook," a groundbreaking podcast series hosted by Dan Claps, the CEO of Voda Cleaning and Restoration and a seasoned franchise consultant. In this inaugural episode, Dan sets the stage for a series of engaging conversations with influential guests in the home services industry. The podcast aims to be a comprehensive guide, unraveling the intricacies of what works and what doesn't in the dynamic world of home services. With a focus on franchise consultancy, Dan shares his wealth of experience to help entrepreneurs scale up their businesses and navigate the challenges of the industry successfully.

    As the series unfolds, listeners can anticipate insightful discussions on various aspects of the home services landscape, ranging from technology adoption and business growth strategies to effective communication and customer relationship management. Dan's unique position as a franchise consultant allows him to bring valuable perspectives and industry expertise to the forefront, providing seasoned professionals and aspiring entrepreneurs alike with practical insights and exposure to new business opportunities. Whether you're a veteran in the home services sector or a newcomer seeking guidance, "Home Services Playbook" promises to be a go-to resource for valuable lessons and strategies to thrive in this ever-evolving industry.

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    7 mins
  • Navigating the Entrepreneurial Rollercoaster - Dan Claps
    Dec 30 2023

    In this episode of the "Home Services Playbook" podcast, host Dan Claps interviews guest Aaron Harper, the CEO of Rolling Suds. The conversation revolves around the lessons learned in their respective journeys as entrepreneurs. Both Dan and Aaron reflect on the significance of strategic partnerships, the importance of building a strong team, and the value of being prepared for the unexpected in the business world.

    Aaron shares a key lesson he learned from the early days of launching Rolling Suds. He emphasizes the importance of hiring before you think you need to and being prepared for business realities to deviate from initial expectations. Dan echoes this sentiment, highlighting the value of building a team ahead of time to minimize day-to-day stress and ensure long-term success. The episode delves into various aspects of running a franchise, from local selling strategies to the challenges of managing territories and the power of effective content creation in fostering meaningful connections with potential franchisees. Throughout the conversation, Dan and Aaron provide insights into their entrepreneurial journeys, offering a candid and authentic perspective on the challenges and successes they've experienced along the way.

    Welcome to the "Home Services Playbook," a groundbreaking podcast series hosted by Dan Claps, the CEO of Voda Cleaning and Restoration and a seasoned franchise consultant. In this inaugural episode, Dan sets the stage for a series of engaging conversations with influential guests in the home services industry. The podcast aims to be a comprehensive guide, unraveling the intricacies of what works and what doesn't in the dynamic world of home services. With a focus on franchise consultancy, Dan shares his wealth of experience to help entrepreneurs scale up their businesses and navigate the challenges of the industry successfully.

    As the series unfolds, listeners can anticipate insightful discussions on various aspects of the home services landscape, ranging from technology adoption and business growth strategies to effective communication and customer relationship management. Dan's unique position as a franchise consultant allows him to bring valuable perspectives and industry expertise to the forefront, providing seasoned professionals and aspiring entrepreneurs alike with practical insights and exposure to new business opportunities. Whether you're a veteran in the home services sector or a newcomer seeking guidance, "Home Services Playbook" promises to be a go-to resource for valuable lessons and strategies to thrive in this ever-evolving industry.

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    47 mins
  • Restoration Reimagined: Stephen Llevano's Business Odyssey - Dan Claps
    Dec 17 2023

    In this episode of the "Home Services Playbook" podcast, host Dan Claps engages in a lively conversation with his special guest, Stephen Llevano, the CEO and co-founder of Capabuild. The episode kicks off with an introduction from Dan, highlighting his role as the CEO of Voda Cleaning and Restoration and expressing his excitement about having Stephen as a guest and friend. As the discussion unfolds, Stephen shares insights into his background and entrepreneurial journey, emphasizing the challenges faced by restoration companies in adopting technology and the importance of purpose-built systems aligned with their unique workflows.

    The conversation delves into the intricacies of building and growing businesses, focusing on technology, communication, and customer relationships. Stephen shares valuable networking tips, highlighting the significance of genuine care and engagement in the restoration industry. The episode concludes with a teaser about Capab Build's upcoming public launch and encourages listeners to visit their website for updates, providing a rich and informative discussion for both seasoned professionals and those new to the home services field.

    Welcome to the "Home Services Playbook," a groundbreaking podcast series hosted by Dan Claps, the CEO of Voda Cleaning and Restoration and a seasoned franchise consultant. In this inaugural episode, Dan sets the stage for a series of engaging conversations with influential guests in the home services industry. The podcast aims to be a comprehensive guide, unraveling the intricacies of what works and what doesn't in the dynamic world of home services. With a focus on franchise consultancy, Dan shares his wealth of experience to help entrepreneurs scale up their businesses and navigate the challenges of the industry successfully.

    As the series unfolds, listeners can anticipate insightful discussions on various aspects of the home services landscape, ranging from technology adoption and business growth strategies to effective communication and customer relationship management. Dan's unique position as a franchise consultant allows him to bring valuable perspectives and industry expertise to the forefront, providing seasoned professionals and aspiring entrepreneurs alike with practical insights and exposure to new business opportunities. Whether you're a veteran in the home services sector or a newcomer seeking guidance, "Home Services Playbook" promises to be a go-to resource for valuable lessons and strategies to thrive in this ever-evolving industry.

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    24 mins