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Episode 2: What does it mean to be customer-centric?
Mar 28 2022
Length: 46 mins
Podcast

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Episode 2: What does it mean to be customer-centric?

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Summary
We discuss the strategic meaning and impact of customer and user-centricity. We delve into details about how organizations can turn related aspirations into action, and provide specific action steps individuals at any level can take to promote customer-centric behavior immediately.

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