Audible. Only £0.99 a month for the first 3 months + £10 Audible voucher. Pay £0.99 for the first 3 months, and £7.99/month thereafter. Renews automatically. Start my membership.

E24 : Unleashing the Power of AI for Transformative Customer Experiences
Apr 16 2024
Length: 39 mins
Podcast

Failed to add items

Sorry, we are unable to add the item because your shopping cart is already at capacity.

Add to basket failed.

Please try again later

Add to wishlist failed.

Please try again later

Remove from wishlist failed.

Please try again later

Adding to library failed

Please try again

Follow podcast failed

Unfollow podcast failed

E24 : Unleashing the Power of AI for Transformative Customer Experiences

Listen for free

View show details

Summary
The rise of artificial intelligence is ushering in a new era of possibilities for enhancing customer experiences across industries. In this episode, Gerry is joined by Christina Bieniek, the Deputy CEO at Deloitte Consulting, recognized as one of Consulting Magazine's Top 25 Consultants. Christina is a renowned strategist who sets the agenda for disruptive change through her collaborative approach and focus on integration, simplification, and speed. They discuss real-world examples of how companies are leveraging AI to deliver hyper-personalized experiences, streamline operations, and gain valuable insights into customer behavior and preferences. From intelligent chatbots and predictive analytics to voice assistants and recommendation engines, AI is revolutionizing how businesses engage with and understand their customers. However, realizing the full benefits of AI is not without its challenges. Gerard and Christina examine the importance of having a clear AI strategy aligned with business goals, cultivating AI expertise within the organization, and addressing issues around data quality, security, and ethical AI practices. This thought-provoking conversation provides a glimpse into the future of customer experience, where AI becomes an indispensable tool for delighting customers, driving innovation, and gaining a competitive edge in the digital age. Tune in for insights and actionable advice on embracing AI to transform your business from the inside out.

Show More Show Less

Show More Show Less

What listeners say about E24 : Unleashing the Power of AI for Transformative Customer Experiences

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.co.uk reviews

Amazon reviews

No Reviews are Available

Report a review on Amazon